Legal
Conflicts of Interest Management
This page sets out the general approach to identifying, disclosing, and managing conflicts of interest in relation to SimplyCovered services and related financial services activity.
Our approach
A conflict of interest may arise where business, personal, commission, referral, or ownership considerations could influence, or appear to influence, the way a recommendation, product comparison, referral, or service outcome is presented.
Types of potential conflicts
- Commission arrangements with insurers or product providers
- Referral relationships with partners or service providers
- Platform or service fees linked to specific transactions
- Operational incentives that may affect how options are prioritised
How conflicts are managed
SimplyCovered's general approach is to reduce or manage conflicts by:
- Using disclosure in the relevant client journey or communication
- Separating platform, facilitation, and insurer remuneration where possible
- Applying internal controls to avoid inappropriate influence
- Escalating situations where a conflict may materially affect fair client outcomes
Disclosure
Where a material conflict is identified, SimplyCovered aims to disclose the nature of the conflict in the relevant process, proposal, quote, invoice, or related communication so the client can make an informed decision.
Client-first principle
The intended standard is that client outcomes should not be compromised by remuneration structures, referral relationships, or operational preferences.
Further information
If you require more detail regarding a specific service, remuneration arrangement, or referral structure, please use the contact page.